FAQ | Libra

Libra-Your Trusted Paterner in Custom Neoprene Products Manufacturing Since 2009

FAQ

How do you handle shipping and customs for international orders?

We have extensive experience with international shipping and handle all export documentation, customs declarations, and compliance requirements. We work with trusted logistics partners including DHL, FedEx, and major sea freight carriers to ensure smooth delivery to your destination.

Can you ship directly to my customers or retail locations?

Yes, we offer drop shipping services and can ship directly to your customers, retail stores, or distribution centers. We provide blind shipping (no manufacturer identification) and can include your custom packaging and invoices as required.

Do you offer exclusivity for specific product designs or markets?

We can arrange exclusive manufacturing rights for specific designs, product categories, or geographic markets. Exclusivity terms are customized based on order volumes and duration, protecting your unique products in your target markets.

What support do you provide for new businesses entering the neoprene products market?

We specialize in supporting startups and new market entrants with low MOQs, product development guidance, market trend insights, and flexible payment terms. Our team helps navigate material selection, cost optimization, and production planning for successful market entry.

How do you handle intellectual property protection for custom designs?

We respect and protect client intellectual property through strict confidentiality agreements, secure data management, and controlled access to design files. We never share or replicate custom designs without client authorization and can sign NDA agreements to ensure your designs remain protected.

What thickness options do you offer for neoprene materials?

We provide neoprene in various thicknesses ranging from 1mm to 9mm to suit different applications. For wetsuits, we typically use 3mm-9mm; for accessories like bags and sleeves, 2mm-3mm is common; and for protective gear, 5mm-7mm offers optimal impact resistance. Our technical team can recommend the best thickness based on your specific product requirements.

Can you create custom colors and patterns for neoprene products?

Yes, we offer complete color customization using the Pantone Matching System and can create custom patterns, prints, and graphics. Our printing capabilities include sublimation printing, screen printing, and digital printing directly on neoprene surfaces.

What types of neoprene fabric finishes are available?

We offer multiple neoprene fabric finishes including smooth skin, nylon two-side, nylon/Lycra, furry, velour, and printed surfaces. Each finish provides different characteristics for specific applications - for example, smooth skin offers better water resistance while furry finishes provide additional warmth and comfort.

What is your approach to sustainable manufacturing?

Our sustainable manufacturing approach includes using recycled neoprene materials, implementing water recycling systems in our dyeing processes, optimizing material usage to minimize waste, and utilizing energy-efficient equipment. We also offer eco-friendly alternatives like limestone-based neoprene and biodegradable packaging options.

How do you handle material sourcing and supply chain stability?

We maintain long-term relationships with certified material suppliers and keep strategic inventory levels to ensure supply chain stability. Our vertically integrated manufacturing allows us to control material quality from raw materials to finished products, reducing dependency on external factors and ensuring consistent production timelines.

What professional equipment do you use in production?

Our facilities are equipped with advanced technology, including computer-controlled cutting machines, automated sewing machines, digital printing systems, and professional seam sealing technology. This device ensures the accuracy, efficiency, and consistent quality of all production operations.

What specific tests can you support for finished products?

Our comprehensive testing includes tensile strength tests, seam strength tests, color fastness tests (for washing, rubbing, and light exposure),UV test, buoyancy tests for watersports products, and waterproof tests. We also conduct real-world performance testing in actual water conditions for critical products.

Through our dedication to quality, innovation, and customer satisfaction, we have established ourselves as a reliable partner in the neoprene materials & products and neoprene watersports industries, known for our reliability, flexibility, and technical expertise.

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Contact person: Shereen Xu

Tel: +86 159 2063 1276

Email: shereen@librasports.cn

Address: Fenglin Third Road, Wangchengpo Street, Yuelu District, Changsha, Hunan Province, 410000